Configuration Guides
In-depth guides on configuration options of the various Mailprotector services.
User and User Group Management
Inbound and Outbound Filtering (CloudFilter & SafeSend)
- ★ SPF Records - Adding Mailprotector IP ranges for Outbound Email Relay
- Introduction to SafeSend
- Outbound Relay Options for Scanners, Applications, Web and Fax Servers
- Outbound Filtering Setup
- Accessing the spam quarantine (Web)
- Deliver Email to a Different Port (Other Than Port 25)
Email Continuity (XtraMail)
Email Encryption (Bracket)
Email Archiving (SecureStore)
Hosted POP3 and IMAP Mailboxes (CloudMail)
Hosted Exchange Mailboxes (Exchange+)
- Outlook 2016 Not Connecting to Exchange+ Hosted Mailbox
- Description of Exchange Public Folder Permissions
- (2016) Step 1: Add/Manage Your Exchange Mailboxes
- (2013) Step 1: Add/Remove/Manage Your Exchange Mailboxes
- (2016) Step 2: Changing your DNS/MX records
- (2013) Step 2: Changing your DNS/MX records
Troubleshooting and How-To
- How to Suppress the Autodiscover Redirect Warnings
- Unexpected Autodiscover Behavior When Registry Settings are Changed
- Logs Are Not Showing Up in the Console
- Email Stuck in the Outbox in Outlook
- Invalid Mailprotector Sender/Recipient
- POP3 Clients receiving Duplicate emails
Console, Settings and Reference Information
- Allow KnowBe4 Phishing Simulation Emails
- Smartphone Continues to Sync Email After Password Change
- Outlook 2016 for Windows: Implementation of Autodiscover
- Secure Console Sign In Via Email
- Global Data Center IP Addresses
- POP3 or IMAP Explanation and troubleshooting