Configuration Guides

• Why didn't Radar send an inquiry email?

• User Management
• Adding a User Alias
• LDAP Directory Sync

• SPF Records - Adding Mailprotector IP ranges for Outbound Email Relay
• DMARC Policy Enforcement defined
• Default settings for DMARC policy enforcement
• How to Whitelist IP Addresses using Message Rules
• Default settings for spam tolerance and scoring sensitivity
• Configure outbound relay from Sherweb hosted Exchange

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• Why do I need XtraMail and how do I turn it on?
• XtraMail - Setting user passwords
• XtraMail Overview and Configuration

• Creating a Bracket Connector and Transport Rule in Microsoft 365
• Customize the photo and name for a Bracket account
• Bracket Share Overview
• Provision Bracket for Office 365 without changing MX records
• File Attachment Limits with Bracket Encrypted Emails
• Bracket Provisioning and Welcome Email

• Dropsuite
• Configure SecureStore Journaling with Microsoft Office 365
• Configure SecureStore Journaling with Exchange 2013/2016

• Adding CloudMail to a Domain or User Group
• DKIM for CloudMail
• Video: Removing a CloudMail Profile from an iOS Device
• CloudMail Email Client Configuration

• Users cannot sign into Console from email link
• Excluding outbound mail to specific domains from routing through the Outbound Connector
• Autoresponder or Forwarding from CloudMail does not save
• Logs Are Not Showing Up in the Console
• Invalid Mailprotector Sender/Recipient
• POP3 Clients receiving Duplicate emails

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• Creating a User Group in the Mailprotector Console
• Filtering overview
• New Console Overview - Custom Branding
• Allow KnowBe4 Phishing Simulation Emails
• Secure Console sign in via email
• IP Addresses for Mail Delivery, Directory Sync, and POP3/LDAP Authentication

See all 14 articles