Adding CloudMail to a Domain or User Group

Description

This article provides the steps and settings for adding CloudMail to domains or user groups in the Mailprotector Console.

Adding a Domain or User Group

For instructions on how to add a new Customer and Domain to the Mailprotector Console, see Step 1— Add the Customer and Domain. Once you complete the instructions to enter or choose a customer name and domain name, return to this document to complete the remaining steps below.

For instructions on how to add a new User Group to an existing domain, see the CloudFilter (or non-Shield) domains section of Creating a User Group in the Mailprotector Console. Once you have completed Step 3: Click on Add group, give it a descriptive name, and return to this document to complete the remaining steps below.

Adding the CloudMail Product

In order to add the CloudMail product (Figure 1), follow these instructions:

1. Set the Email Platform to Mailprotector.
2. Set the Gateway security to CloudFilter.
3. Click on Add Domain or Add Group at the bottom of the page.

Fig. 1

The overview page (Figure 2) will show that the CloudFilter and CloudMail products are enabled for the domain or user group.

Fig. 2

Mail Flow Settings

Inbound Mail Delivery

Select the Mail Flow tab (Figure 3) to view default settings for CloudMail. For Inbound mail delivery the default settings are:

• Inbound mail delivery is enabled
• Inbound mail destination host is delivery.cloudmail.email
• Use MX lookup on the inbound mail destination host is enabled

Fig. 3

Outbound Mail Delivery

Scroll down the Mail Flow page (Figure 4) to see the default CloudMail outbound mail setting. The default setting is:

• Outbound SMTP hostname is domain-tld.outbound.emailservice.io where domain-tld is the customer's domain.

If you need assistance with adding CloudMail to a domain or user group, please contact the Partner Success team.

Updated December 13, 2024 20:51