Provision Bracket for Office 365 without changing MX records

Description

Domains using Office 365 Exchange Online have the option to deploy Bracket email encryption without changing the MX records for Exchange Online. The video below provides an overview of this deployment option. All other Bracket functionality is the same once deployed.

Directions For Provisioning a New MX-less Bracket Domain

To provision a new domain in Mailprotector with MX-Less Bracket, you can follow the steps below.

IMPORTANT: MX-less Bracket does not include CloudFilter or SafeSend. 

  1. Log into the Mailprotector console at emailservice.io
  2. Navigate to the Domains tab at the top
  3. Select Add Domain
  4. Input the Customer and Domain
  5. Select the Microsoft 365 option as the Email Platform
  6. Within the Products section select None for Gateway Security and Bracket for Add-ons
  7. Click Add Domain
    Bracket domain.png
  8. Sign in to the M365 tenant with a Global Administrator account. Any other account type will not have proper access for deploying Bracket. Accept permission for the Mailprotector Console app. This step syncs users to the domain and enables automatic sync. 
    Screenshot_2024-11-22_at_10_22_44.png

    NOTE: If only specific users should have Bracket complete to Step 9, then you may disable automatic user sync under the User Sync tab and remove any users from the Users tab who should not have Bracket.

  9. Click Skip for Step 2. If you instead click Deploy you will receive a failure notification when the connector and transport rule attempt to be added.
  10. Once the domain is added to the console follow all steps in the document Creating a Bracket Connector and Transport Rule in Microsoft 365.

After the setup completes, the domain is fully provisioned with Bracket only. Your users will be able to use the Bracket service within 5-10 minutes of deployment. 

If you have any questions regarding setup, please reach out to the Partner Success team.

 

What Do I Do if My Customer's Domain Already Has Bracket?

WARNING: You must point MX and SPF records back to M365 before continuing this step. Do not proceed until you have performed the DNS changes.

Once that is completed, follow all instructions in Removing a Domain or Customer from your account.

Recreate the Bracket domain using the steps above in the Directions For Provisioning a New MX-less Bracket Domain.

 

If you have any questions regarding setup, please reach out to the Partner Success team.

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