Welcome to the Help Center
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Categories
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Getting Started
Basic knowledge and understanding for provisioning a domain and how to work with Mailprotector Support.
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Shield
The patented integration of gateway and API email protection, privacy, and productivity solutions for Microsoft 365 domains.
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Google Workspace (G-Suite)
Implementing and managing services with Google Workspace (formerly G-Suite) hosted domains.
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End-User Experience
Documentation and screenshots that explain the end-users' experience with the Console. Use these articles and assets to prepare and educate your clients on interacting with CloudFilter.
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FAQ (Frequently Asked Questions)
This section will go over our most commonly asked questions when setting up and utilizing the various products.
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Configuration Guides
In-depth guides on configuration options of the various Mailprotector services.
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Administration Reference Guides
Various guides for managing partner and customer accounts, domain management details, and integrating with PSA solutions.
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Hosted CloudMail Mailbox Administration
Provisioning, managing, and troubleshooting Mailprotector's hosted POP3/IMAP mailbox solution.
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Additional Information
News, release notes, and references to terms of service, privacy, and compliance information.
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Email University
Educational and informational articles about email related topics. Technical knowledge regarding DNS, email headers, and spam. Higher-level coverage of email security, continuity, and discussing email concerns with clients.
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Support Agents Only
Knowledgebase articles for Mailprotector agents only. Information is either sensitive or shared with partners on a case by case basis.