Description
Below are the video and all materials, in order of presentation, offered to new partners during their initial Shield New Partner Training.
Video
| Timestamp | Topics |
| 00:14 | Mailprotector Console Login |
| 00:36 | Billing tab |
| 00:51 | Console tab: Custom branding |
| 01:49 | Create Managers in the Mailprotector Console |
| 02:15 | Mailprotector Help Center |
| 02:21 | System Status Page |
| 02:22 | Submit a Request |
| 02:30 | Shield Help Center articles |
| 02:54 | Perform all Pre-flight Checklist items |
| 08:26 | Start Shield activation |
| 08:48 | |
| 16:16 | View Health |
| 17:21 | View Domains |
| 17:50 | |
| 19:44 |
Heads-Up Display (HUD) Risk Levels |
| 23:36 | X-ray |
| 27:22 | Welcome Guide |
| 28:19 | Email Security Briefing |
| 29:27 | Adjusting risk levels for individual contacts |
| 32:04 | |
| 32:44 | Risk Levels at the Org level |
| 33:21 | Spotlight at the Org level |
| 35:00 | Spotlight at the User level |
| 36:35 | View Users |
| 37:00 | Configure Preferences for the User |
| 40:42 | Manage Access to this Organization |
| 42:27 | |
| 43:30 | |
| 44:30 |
Shield Control > Your User Menu > Getting Help: |
*Starting the Shield Organization Setup will put high-level protections in place, but it will not take action on emails that don’t contain High-Risk threats until Shield Organization Setup is complete.
Getting Help
If you need assistance with Shield New Partner Training materials, please contact the Partner Success team.
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