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Shield with Microsoft 365

The patented edge-to-inbox email protection, privacy, and productivity solution for Microsoft 365 domains.

Deployment Control

  • Prepare for Shield Deployment
  • Deploy Shield

Email Traffic Control

  • Personally Identifiable Information and Shield Workflows
  • Email Traffic Control Defined
  • Workflows
  • Workflow Templates
  • Workflow Condition and Action Definitions
  • Inbound Workflow Conditions and Actions

See all 10 articles

Configuration Guides

  • Enabling and Configuring Bracket with Shield Promoted article
  • Enabling SecureStore with Shield
  • Exclude a Single User from Sending Outbound through Shield
  • Add Dropsuite to a Shield Organization
  • Microsoft SMTP Relay and Shield
  • Shield Transport Rules

See all 9 articles

Troubleshoot Deployment

  • View Health
  • Resolve Shield Mailbox Sync Issues Caused by Exceeding Rules Quota in Microsoft 365
  • Microsoft DKIM signing error for sent messages with .eml or .msg attachments
  • Blank or Missing DNS Records During Shield Setup

Documentation and Reference

  • User Health Check
  • Trust or Silence an Entire Domain in Shield
  • Default Filtering in Shield: Weight-Based Protection
  • Shield Outbound Messages Held for Review
  • Why is this Shield message in transit?
  • Shield Portal Login

See all 56 articles

End-user Reference

  • Shield Heads-Up Display: Outlook Image Rendering Differences
  • Request Shield Pro
  • User Menu for Shield Users
  • Shield Portal
  • Shield Heads-Up Display: Allow images to load automatically in Microsoft Outlook
  • Shield Welcome Guide