Description
Your Profile shows personal details Shield imported from a user's Microsoft account and their Shield-specific preferences. Users can customize their Shield experience from here. Shield Admins access this page from the Configure Preferences menu of the User Page.
Profile Options
Imported from Microsoft
This information is imported directly from your Microsoft 365 and cannot be changed here. The Microsoft 365 account changes can then be synchronized with Shield here.
Preferences
Customize Shield's behavior at the user level. Note that additional preferences are only visible to Shield Admins.
Bundler "Done" Action
Bundler is a Shield Pro feature. Choose the action for an Inbox message to take once it is read in the Shield Portal: Mark as Read, Move to Archive, or Move to Trash.
Default Silence Destination
When a message is silenced, it will go to this location unless you choose a different location: Jail in Shield Portal or Junk, Trash, or Archive in the mail client.
X-ray Safe Preview
When a Heads-up Display is clicked in the mail client, or a message from a Spotlight search is clicked in the Shield Portal, the X-ray view of the message opens. By default, Show content unless it's potentially bad is selected. Other choices are Always hide content, and Always show content.
Time Zone
Change the time zone to local time to see message details in local time.
New Sender Banner
When a message from a new sender is received a New Sender banner appears at the top of the message. Users can choose to Enable or Disable this banner.
Filtering
Clicking on Manage risk levels brings the user to their security risk levels.
Control Settings
These settings are only visible to Shield Superusers and Administrators in Control Mode, for themselves and for other users.
Experience Level
Set whether a user is a:
- Beginner: Requires veto review for all Jailed messages, both inbound and outbound.
- Intermediate: Requires veto review for inbound Jailed messages.
- Expert: Doesn't require to veto a Jailed message.
Heads Up Display (HUD)
Set whether HUDs are enabled or disabled for the user:
- Enabled: Enable HUDs at the top of emails.
- Disabled: Disable showing HUDs.
Protection Level
Set a user's protection level to:
- Maximum Protection: Normal filtering for most people.
- Minimum: Only high-risk messages are filtered.
- Passthrough: No filtering is performed.
Email Guides
Welcome Emails are automatically sent to each user during Shield onboarding. Click on Send welcome email to resend the Welcome Email if the user needs a new copy.
Related to
Updated