Description
Burner Addresses are a feature of Shield Pro. They are temporary, disposable addresses designed for short-term use. Each address can be customized to control how messages are delivered. Once an address is no longer needed, it can be deleted to prevent any further messages from being received.
How to Create and Manage Burner Addresses
Visit the Shield Portal, sign in with Microsoft credentials, then click on Burner Addresses. Click on Generate new.
A default burner address with default settings is created.
View Delivery Options
To change delivery options, switch the toggle between Trusted and Silenced or Immediately and Bundled.
More information about Bundled delivery is available here.
This page also allows you to copy the burner address, edit the address information, or permanently burn the address.
Edit the Address
Click on Edit from Settings page (above) to customize the Username of the address, choose any available domains for your Shield address, and customize a nickname and expiration date for the burner address.
Burn the Address
Click on Burn It from the Settings page (above) to delete the address. Note that any future mail sent to the address will be silently discarded, not bounced, so the Sender will not know the address is no longer active.
Managing Burner Addresses
From the Burner Addresses page, you can search for a specific address or view any Active, Trusted, Silenced, or Expired addresses. To review the entire list, choose All.
How to Use It
Messages sent to the Burner Address are delivered to the regular mailbox based on the delivery options chosen. Note that if the message has Insights that cause it to be delivered elsewhere, it will instead go to that location.
Getting Help
If you need assistance with Burner Addresses, please contact the Partner Success team.
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