Description
Shield Portal is the default view in Shield for all end users. It is a comprehensive view of all features available.
Portal Options
Shield
Clicking on Shield in the upper-left corner returns the user to their Portal page.
New Senders
The waving hand in the upper-right corner shows a count of how many new senders the user has left to review for Trust or Silencing.
Toggle Control Mode
Shield Admins will have the option to toggle Control Mode on or off in the upper-right corner. This feature is not visible to end users.
User Menu
Click on your initials in the upper-right corner to view a menu for Your Profile, Security, Risk Levels, HUD Glossary, Help Center, System Status, Contact Support, Sign Out, and Add Account.
Overview
Each user sees a graph of all low, moderate, and high risk threats caught in the last 7 days for their mailbox. Clicking the > arrow leads to sorted and saved statistics.
New Senders and Trusted Senders in Junk or Jail
This section provides a count of new senders as well as trusted senders in Junk or Jail. Clicking through on the notification brings the user to their Trusted Senders page or to a Spotlight search recipe of Trusted Senders in Junk or Jail.
Find recent messages
These are easy-to-use search recipes for Spotlight.
You Received
A Spotlight search recipe To: me in the last 14 days.
In Junk
A Spotlight search recipe for all messages In: Junk in the last 14 days.
You Sent
A recipe for all mail with the recipe of Sent: me in the last 14 days.
In Jail
A recipe for all mail In: Jail in the last 14 days.
Trust Network
Decide if someone is trusted to reach your inbox or silenced.
Spotlight
Quickly find any email you've sent or received.
Risk Levels
Users can modify their individual risk levels for all messages here.
Your Profile
Users can sync their username and email address with Microsoft, request to add products, and change preferences.
Blocked Trackers
An overview of all blocked spy trackers is available here.
Security Briefing
Adjust the delivery schedule for the Email Security Briefing here.
Bundler
This Pro feature allows messages that can wait to be read to be scheduled for notification. This option will be grey if you do not have Shield Pro. Clicking this button goes to a Request Pro page.
Lockbox
This Pro feature allows individual messages to be locked with a password so that only the end user can unlock their contents. This option will be grey if you do not have Shield Pro. Clicking this button goes to a Request Pro page.
Burner Addresses
This Pro feature allows users to create disposable addresses that deliver to their mailbox. This option will be grey if you do not have Shield Pro. Clicking this button goes to a Request Pro page.
VIP Pass
This Pro feature skips the Trust Sender line, delivering messages sent to this address directly to the user's Inbox. This option will be grey if you do not have Shield Pro. Clicking this button goes to a Request Pro page.
If a message includes Insights for moderate or high risk it will be delivered to Junk or Jail, regardless of the Trust decision.
Getting Help
If you need assistance with Shield Portal, please contact the Partner Success team.
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