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Administration Reference Guides

Various guides for managing partner and customer accounts, domain management details, and integrating with PSA solutions.

Managing Your Partner and Customer Accounts

  • Common Email Bouncebacks
  • Mail Flow Status
  • Managing Your Manager Accounts
  • Customer Transfer Process
  • Adding a New Manager
  • Removing a Domain or Customer from your account

Advanced Domain Management in the Console

  • Adding a 2nd IP address for Outbound Relay
  • Definition and Billing of User Types
  • Create and Manage Message Rules

Integrating with Your PSA

  • Integrate with Gradient MSP Billable
  • Configure the ConnectWise Manage Integration
  • Autotask Integration Deployment Guide
  • Email Flow with Autotask

DNS Records Administration

  • MX Records format updated for SSL/TLS certificate validation
  • Create MX Records on 1and1
  • Create MX Records on Godaddy
  • Create MX Records on Network Solutions
  • Outbound Transport Server IP List