View Users

Description

Shield Admins can view all users of an organization in order to view or change user-level settings.

View Users

The View Users page is available from the organization's page in Shield. Selecting a user leads to the User Page, where Shield Admins can perform several actions.

1. Sync with Microsoft so that the list of users in the Microsoft 365 tenant matches the users in Shield. Synchronizing users is done automatically, but if a change was recently made in M365 that is not yet reflected in Shield, this will bring over the change.

2. Click on All to change the user list to:
    • Users with pending Veto requests

    • Users with a specific Experience Level

    • Users with a specific onboarding Activation Status

3. Click Search to search for a specific user by first name, last name, or email address.
4. Click a specific user to be brought to their User Page.
5. View the Protection Level and Experience Level of a user.
6. Navigate through additional pages via Next and Previous.

Updated July 11, 2025 16:17