Description
Below are the steps to prepare for and complete the Shield deployment to a Microsoft 365 tenant.
Applies to:
Microsoft 365, Shield
Deployment Prerequisites
Deployment Preparation for Partner Organizations
If you purchased Shield through an authorized administrator or reseller, please contact them for assistance. We are not permitted to directly assist third-party resellers or customers.
Partners must deploy one of their own Microsoft 365 tenants to Shield. This partner-level Shield organization serves as both:
- a way to keep partners informed about how to use Shield as both a Shield user and Shield Admin
- the parent organization from which all customer organizations can be deployed and managed
New Mailprotector Partners
Review and complete all items in:
- Requirements for Adding a Domain to CloudFilter
- Step 1 - Add the Customer and Domain
- Pre-flight checklist for deploying Shield to your NFR domain
Open a Support ticket to have your domain marked as the NFR (not-for-resale) domain that will be used to create the Parent organization in Shield.
Existing Mailprotector Partners
If you are an existing partner migrating from CloudFilter to Shield, perform all steps in Prerequisites for Migrating CloudFilter Domains to Shield > Partner Not-for-Resale (NFR) Domain Onboarding.
Deployment Preparation for Customer Organizations
New Mailprotector Customers
Partners adding customers directly to Shield must follow these steps
Review and complete all items in:
- Requirements for Adding a Domain to CloudFilter
- Step 1 - Add the Customer and Domain
- Pre-flight checklist for deploying Shield to your NFR domain
Existing Mailprotector Customers
Partners migrating an existing customer from CloudFilter to Shield must follow all steps in Prerequisites for Migrating CloudFilter Domains to Shield > Customer Domain Onboarding.
Deployment Control
Deploy Shield to the Microsoft 365 Tenant
Partner Organizations
New Mailprotector Partners
Once your NFR domain has been set, sign in to the Mailprotector Console, go to the Shield tab, and click on Activate Shield. Follow the instructions to Deploy Shield to the Microsoft 365 tenant.
Existing Mailprotector Partners
Sign in to the Mailprotector Console with your Administrator or Technical role Manager account, go to the Shield tab, and click on Activate Shield. Follow the instructions to deploy Shield to the Microsoft 365 tenant.
If the option to Activate Shield is not available, please contact Support for assistance.
Customer Organizations
New Mailprotector Customers
Your first customer will be added via Manage Organizations from your Parent organization. All other new customers can be added via Manage Customers.
Existing Mailprotector Customers
Sign in to the Mailprotector Console, go to the Customer tab, choose the customer you will add to Shield, click the Shield tab, then click on Open Shield. Follow the instructions to deploy Shield to the Microsoft 365 tenant.
Monitor Tenant Deployment Health
Click on Health in the upper-right corner of Shield Ctrl or click on the View Health card. Click on Check Health to receive an updated health check of the Shield organization. If any issues are presented, click the down arrow to review the reported problem, then click Repair to resolve the issue.
Roll Out Shield to Users
By default, no users or shared mailboxes receive Shield, Shield Pro, or Bracket. A Shield Admin must enable each product for each user and shared mailbox that should be protected by Shield via the Add or Remove Products page.
View Health of Shield User Rollout
Keep track of user enrollment status via the User Enablement Install under View Deployments. Any issues with enrollment will be reported here.
Related to
Updated