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Support Agents Only

Knowledgebase articles for Mailprotector agents only. Information is either sensitive or shared with partners on a case by case basis.

How-To Guides

  • Create a Pass-through Environment for a Helpdesk Mailbox in Shield
  • Add a Skipped or New Domain to a Shield Organization
  • Create an SCL -1 Rule in Microsoft for CloudFilter Domains

Reference Information

  • Create an SCL -1 Rule in Microsoft for Shield Domains
  • Proofpoint Inbound Failures

Deprecated Articles - Last Review Before Deletion

  • Provisioning my domain with Hosted Exchange+ 2013
  • Office 365 - Outbound Connector Bug Workaround