Shield Security Briefing

Shield determines where each message will go based on trust decisions, security risks, and other email hygiene measures. The Security Briefing is a continuous live view that shows Shield's decisions for each message delivered to and sent by a Shield user. 

Reading a Row

Each row includes the following, from left to right: 

1. A checkbox for taking an action on one or more messages at once
2. The original trust decision for the sender
3. The sender's name and, when hovering over it, the address
4. Shield's original delivery decision
5. The original risk level of the message
6. The subject of the message
7. A preview of the message body
8. The time or date of the original delivery action

View Original and Updated Decision Results

The icons on a row are a record of the moment the email arrived: what Shield decided, how the sender stood, how risky it looked. They never change. 

Click on a message to view a panel version of its X-ray, which shows where the message is at this moment and the current trust decision of the sender. 

The two views can disagree, and that is normal. When a message is moved or a sender's trust decision is changed, the panel shows the update, and the row keeps its original record.

Messages for Review

A green dot marks an email you have not reviewed yet, and the pill at the top of the list counts them. Reviewing is reading: scroll up through the list, and each email is marked reviewed once it has been in view for a few seconds. Open one to look closer, or use the pill's  to mark everything reviewed at once. In most mailboxes, email you have already read, moved, or deleted there counts as reviewed here too.

Received

One or more rows can be checkmarked, or an email can be clicked to open its X-ray panel. From here, the location of the message can be updated to: Inbox, Junk, Jail, Trash, or Archive. The move happens in the mailbox the same as if it the message had been dragged to the corresponding mailbox folder. Opening an email also shows customized settings for the individual sender. Changes can be made here to Trust or Silence a sender. The current message, as well as all of the sender's future low- or no-priority messages, go to the chosen location.

If a message is pending a veto request, the row displays a until a veto decision has been made.

Confetti will appear when all messages have been reviewed.

Sent

The Sent tab shows any outbound messages that were held for any reason. Clicking the message row to open the X-ray panel, review the message, then choosing Deliver or Unsend clears the message from the Sent tab. The Held Before Delivery page offered in the Guide explains why outgoing email gets held and what to do if a Shield user suspects their address is being misused.

Filters and Preferences

Filters change what you are looking at right now: which senders, which decisions, and how much risk. Preferences set where those filters start, what your notifications include, and when they arrive. 

Preferences include filters and a customizable notification schedule.

Keyboard Shortcuts

Everything on the briefing has a shortcut key. Hold Shift and each control shows the letter that corresponds to the feature. All keyboard shortcuts are offered in the Guide.