Welcome to the Help Center
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Categories
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Getting Started
Basic knowledge and understanding for provisioning a domain and how to work with Mailprotector Support.
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Shield with Microsoft 365
The patented edge-to-inbox email protection, privacy, and productivity solution for Microsoft 365 domains.
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CloudFilter with Microsoft 365
Implementing and managing services with Microsoft Office 365 (O365) tenant domains.
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CloudFilter with Google Workspace (G-Suite)
Implementing and managing services with Google Workspace (formerly G-Suite) hosted domains.
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End-User Experience
Documentation and screenshots that explain the end-users' experience with the Console. Use these articles and assets to prepare and educate your clients on interacting with CloudFilter.
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FAQ (Frequently Asked Questions)
This section will go over our most commonly asked questions when setting up and utilizing the various products.
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Configuration Guides
In-depth guides on configuration options of the various Mailprotector services.
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Administration Reference Guides
Various guides for managing partner and customer accounts, domain management details, and integrating with PSA solutions.
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Partner Desk
Support materials to help you sell Mailprotector products in the marketplace with ease. These files are intended to be shared directly with customers or customized to fit your solution needs.
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Hosted CloudMail Mailbox Administration
Provisioning, managing, and troubleshooting Mailprotector's hosted POP3/IMAP mailbox solution.
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Additional Information
News, release notes, and references to terms of service, privacy, and compliance information.
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Email University
Educational and informational articles about email related topics. Technical knowledge regarding DNS, email headers, and spam. Higher-level coverage of email security, continuity, and discussing email concerns with clients.
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Support Agents Only
Knowledgebase articles for Mailprotector agents only. Information is either sensitive or shared with partners on a case by case basis.