Description
Shield is the zero-trust email security solution designed around each user's specific communication habits.
Shield builds a network of trusted contacts by automatically tracking who each user communicates with and how they manage messages. Shield's adaptive AI transforms this behavioral data into personalized security, ensuring each user only receives the emails they want.
Shield Pro is an optional productivity and privacy feature set of Shield.
New and Updated Shield Features
New Sender Experience
Have Focused mode enabled in Outlook? Check your Other tab for those messages that need your help deciding where to deliver.
All messages for review will be delivered to your Inbox; there will be no more Review or Jail folders. Don’t worry if you still have messages in Review; you can interact with them until the folder is empty, and then it will disappear!
Still want to send a message to Jail? Drop it into Junk, then delete it!
No more hourly First-Time Sender Review messages in your Inbox. Instead, you can decide in each message if you want to Trust the New Sender or Silence them to Junk, Jail, Archived, or Trash.
Improved Heads-Up Display
The Heads-Up Display (HUD) at the top of each message is changing. The visual HUD is now simplified to highlight the most important insights of your message. If you use a screen reader or have images disabled, you can now access the text-only version of the HUD. Clicking through to the Shield Portal lets you view all Insights about the message.
Old HUD
New and Improved HUD
New Feature: Email Security Briefing
Combine all information about your email security into one message delivered on your schedule. Didn't get the change to Trust or Silence new senders yet? Click through to see them all at once. Any trusted sender messages that went to junk or jail are a click away for you to review.
Shield Pro Features
Shield Pro includes all of Shield's features, as well as Bundler, Burner Addresses, Lockbox, and VIP Pass.
Bundler
Bundler organizes non-urgent messages into a separate folder, keeping your inbox focused. You’ll get reminders to review them when it suits you. Use Shield’s reader view for AI-generated summaries, or stay in your email client—your choice.
Burner Addresses
Create temporary addresses on the fly, customize how messages sent to that address are delivered, and burn them when you want to stop receiving emails.
Lockbox
Lockbox provides an extra layer of protection for sensitive emails. Messages can only be unlocked using multi-factor authentication, so your messages are secure even if your email account is compromised.
VIP Passes
Anyone who emails you at this address will be trusted for immediate delivery. Messages are still run through the threat security layer first, so you'll always know they are safe to interact with.
Getting Help
If you need assistance, please contact the Partner Success team.
Related to
Updated