Step 5 - Verify the Domain

As mentioned in Step 1 - Add the Customer and Domain, it is important to wait until after the domain is completely configured for CloudFilter before verifying the domain with a challenge record. This prevents the loss of mail before the domain allows Mailprotector to send and receive all messages.

  1. Go to your domain's DNS settings and add a new TXT record.
  2. Use this name in the Name/Host/Alias field: _mp-challenge.
    Note: If the record fails to save with the '.' change it to: _mp-challenge
  3. Copy the verification token then enter it in the Value/Answer/Destination field.
  4. Save your new TXT record. 
  5. Click on Verify in the Mailprotector Console. 
Verify the domain.png

If successful, CloudFilter will begin filtering mail for the domain.

If verification is unsuccessful, go through steps 2 through 5 again. 

If you are unable to verify the domain, please submit a ticket for assistance.

 

Continue Configuration

Continue to Post-provisioning steps for improving security if applicable.

 

 

 

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