Configuring the CloudMail Autoresponder

Description

CloudMail offers the ability for users to send an auto-response message to all senders.

 

Enable the Autoresponder

  1. While signed in to CloudMail, click on Settings in the left-hand navigation menu.
  2. Click on the Out of Office tab.
  3. Fill in the Subject and Body, change the Status to On, then click Save.

Out-of-office auto-responder.png

The message stating that Out-of-office data saved successfully is confirmation that the autoresponder is enabled.

Disable the Autoresponder

  1. While signed in to CloudMail, click on Settings in the left-hand navigation menu.
  2. Click on the Out of Office tab.
  3. Change the Status from On to Off then click Save. 

Disable Out-of-office auto-responder.png

The message stating that Out-of-office data saved successfully is confirmation that the autoresponder is disabled.

Errors Saving Autoresponder Changes

If an error message Saving settings has failed is displayed, or the auto-response message does not send after receiving an incoming email, please follow the instructions provided in the article Autoresponder or Forwarding from CloudMail does not save.

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