Description
CloudMail offers the ability for users to send an auto-response message to all senders.
Enable the Autoresponder
- While signed in to CloudMail, click on Settings in the upper-right corner.
- Click on Email Accounts, then click on the Autoresponder tab.
- Check the box for Enable autoresponder, fill in the Subject and Message, then click Save.
The message stating that Autoresponder has been updated successfully is confirmation that the autoresponder is enabled.
Disable the Autoresponder
- While signed in to CloudMail, click on Settings in the upper-right corner.
- Click on Email Accounts, then click on the Autoresponder tab.
- The text in the Subject and Message can be kept or removed. Uncheck the box for Enable autoresponder then click Save.
The message stating that Autoresponder has been updated successfully is confirmation that the autoresponder is disabled.
Errors Saving Autoresponder Changes
If an error message Saving settings has failed is displayed, or the auto-response message does not send after receiving an incoming email, please follow the instructions provided in the article Autoresponder or Forwarding from CloudMail does not save.
Getting Help
If you need assistance with the CloudMail autoresponder, please contact the Partner Success team.
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