Description
Experience levels control whether an individual user has veto capabilities for messages delivered to Jail. These are customizable per user by a Shield Admin.
Experience Levels
A Shield Admin can modify experience levels by clicking View Users in the Shield organization, clicking the user, clicking Configure Preferences, and scrolling to Control Settings.
Experience Level choices are:
- Beginner: Requires veto review by a Shield Admin for any Jail message
- Intermediate: Requires veto review by a Shield Admin for inbound mail only. The user can release any Jailed message they send outbound.
- Expert: The end user can make all choices to release a Jailed message with no intervention by a Shield Admin.
By default, users of any type are set to Beginner experience level.
Getting Help
If you need assistance with Experience Levels, please contact the Partner Success team.
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