Overview

Bracket is a service that Mailprotector provides to encrypt emails so that data is protected in transit and at rest. Bracket is compliant with most regulatory bodies. This includes HIPPA, DOD, and many others. Bracket achieves this by encrypting messages with multi-layer AES256 encryption with automatic key rotation.

This article will cover:

• How to enable Bracket for a domain
• How to send a welcome email to users of Bracket

How to enable Bracket for a domain

Bracket can be enabled for any active domain in the console. You can enable this during domain setup or later for a specific group of users.

Enable During Domain Setup

To enable Bracket when you set up a domain, you will:

1. Navigate to the Mailprotector console at emailservice.io
2. Click the "Domains" tab while on the Reseller level
   
   
3. Click the "Add Domain" button to create a new customer and domain. 
   

   Note: If a customer already exists, you'll create a new domain under that customer.

4. Input the customer name and domain; then, you will toggle on the "Bracket" icon in the "Products" section of the setup page. This will have Bracket enabled for the entire domain once it is created.                       
   
   
   

Enable For Domain or Group After Setup

To enable Bracket after a domain is set up, the manager account must have Administrator privileges. Any other role will be unable to edit services since it creates a significant bill adjustment to the domain.

To enable Bracket after a domain is already set up, you will:

1. Navigate to the Mailprotector console at emailservice.io
2. Navigate to the domain you wish to add Bracket to
3. From the "Overview" page, select the "Products" graphic
   
   
   
4. Select the group you wish to add Bracket to
5. Click the Bracket icon 
   
   
6. Click the "Update" button

This will have enabled Bracket for the specific group you selected. If multiple groups need Bracket, you can repeat this process for each group.

NOTE: If you need to create a group to apply Bracket to specific users, please view this video:

 

How to send a welcome email to users of Bracket

The welcome emails for Bracket will go through an overview of the Bracket services, common questions, and how to use Bracket.

You can send this to your users by:

1. Navigating to the Mailprotector console at emailservice.io
2. Navigate to the domain that you wish to send Bracket welcome emails to
3. Go to the "Users" tab of the domain
4. Select the users you want to send the Bracket Welcome email to
   
   
   
5. Click the button that resembles a pamphlet and says "Send user guides to selected users"
   
   
   
6. Select the Bracket guide and fill out the optional information below
   
   
   
7. Click the "Send" button

This will send out a Bracket guide to the users. An example of the guide is available here: Bracket User Guide