Where to Start When Deploying Shield to Customers

Existing Customer

Existing customers can be deployed two ways: directly from Shield Ctrl using the New Customer steps below, or from the Mailprotector Console.

To deploy from the Console, first complete the Customer onboarding steps in Prerequisites for Migrating CloudFilter Domains to Shield. Then find the customer in the Mailprotector Console, open the Shield tab, and click Open Shield.

Requires a Console Manager account with an Administrator or Technical role, plus a global administrator account for the Microsoft 365 tenant.

New Customer

Complete the Pre-flight checklist for adding a customer domain to Shield. Then in Shield Ctrl, go to Manage Organizations and click New Organization.

Requires a Shield Admin account with a Superuser role, plus a global administrator account for the Microsoft 365 tenant.

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