Description
CloudFilter is a platform-agnostic, cloud-based email security gateway that protects organizations from spam, phishing, and malware by filtering messages before they reach the inbox. By routing inbound mail through CloudFilter, it analyzes each message using authentication checks (SPF, DKIM, DMARC), reputation data, and content inspection to determine whether it should be delivered, quarantined, or blocked.
Designed to work alongside platforms like Microsoft 365 and Google Workspace, CloudFilter provides administrators with visibility and control over email flow, along with user-friendly quarantine management. This approach helps reduce risk at the perimeter while ensuring legitimate messages are delivered safely and efficiently across a wide range of email environments.
CloudFilter Welcome Guide
By default, the CloudFilter Welcome Guide is not sent to new users. A Mailprotector Console administrator or technical manager can send the guide to one or more users.
Send the Guide
From the Mailprotector Console:
- Go to the Domain where the user(s) are located.
- Click on Users.
- Locate the user(s) needing the guide and click to checkmark the box.
- Click on the Brochure icon
- In the Send User Guides dialog box choose the CloudFilter Email Security guide.
- Enter a first name, last name, and email address as the sender address for the guide.
The address must be different than any of the recipients or it will fail to send.
Contents of the Guide
The guide contains information about the following subjects:
- How to see email that's been held
- Review notifications
- Message review
- What to do if a bad email leaks into your inbox
- Block an address or domain
An example of the guide is provided below.
Related to
Updated