The HUD Icon Glossary

Shield adds an informative pillbox at the top of every email. The pillbox is called the HUD, or heads-up display. The HUD provides at-a-glance information about an email using icons and colors to help users make better and quicker decisions about the emails they read and process.

HUDs.png

At first, the icons will not be familiar, but they are reinforced whenever a user views the message's X-ray. In addition to the typical use of the HUD and X-ray, users can reference the HUD Glossary in the Shield Portal for more details. The icon glossary is a handy guide to learning what the icons in the HUD can tell a user about the message. Below the icon glossary is a color guide explaining the meaning of the icon's color. 

If you request help with an email, the Partner Success team may ask for the message's X-ray URL. Click the Heads-up Display to be brought to the message's X-ray, then copy and paste the URL into a support ticket.

Getting Help

If you need assistance with the HUD Icon Glossary, please contact the Partner Success team.

Updated

Was this article helpful?

0 out of 0 found this helpful