Enabling Two Factor Authentication

Overview

Mailprotector supports Two Factor Authentication (TFA) for access to the Mailprotector Console. TFA adds additional security, and Mailprotector recommends using Two Factor Authentication to prevent unauthorized access to your Manager account(s). 

Enabling Two Factor Authentication

  1. Navigate to the Mailprotector console at emailservice.io
  2. Select the "Managers" tab at the reseller level
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  3. Select the manager you want to add TFA for
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  4. Select "Setup TFA"
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  5. With your desired authentication app, scan the QR code presented and input the six-digit code.
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Partners are using Google Authenticator, Authy, Duo, Microsoft Authenticator, and other authentication apps. Let us know if you experience any issues setting up TFA, and we'll be happy to help! 

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