The most common reasons a manager can't log into the console are:
- They aren't logging in with their username. If you log in using your email address, this will result in a failure to log in.
- Their browser has a cached result after they input their password incorrectly. To fix this, clear your cache and cookies or try a different browser
- The manager was never assigned a role. If they don't have a role under their profile, the console will not let them log into the console.