Why Can't I Log Into the Console As a Manager?

The most common reasons a manager can't log into the console are:

  1. They aren't logging in with their username. If you log in using your email address, this will result in a failure to log in.
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  2. Their browser has a cached result after they input their password incorrectly. To fix this, clear your cache and cookies or try a different browser
  3. The manager was never assigned a role. If they don't have a role under their profile, the console will not let them log into the console.
    GOOD CONFIGURATION
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    BAD CONFIGURATION
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