Exchange+ Mailboxes are managed via the Exchange Panel. This article will guide you through the process of accessing the Exchange Panel to reset a password.
NOTE: There is no tie between Exchange and Console passwords; resetting one will not impact the other.
NOTE: This article is for Exchange 2016 customers. If you are on the Exchange 2013 platform, please see this article instead.
Exchange 2016, reset password, mailbox password
Accessing the Exchange Panel
To get to the Exchange Panel once you're in a domain, you will:
- Select the "Users" tab at the top of the page
- Click the "Manage Exchange" button
The Manage Exchange button will log you into the Exchange Panel.
Reset the Mailbox Password
Begin by checking the checkbox next to the user whose password you would like to reset.
Then, from the Modify menu, select Reset Password.
You will be presented with the Reset Password window. Enter the new password and click "Yes."