Changing a mailbox password

Exchange+ Mailboxes are managed via the Exchange Panel. This article will guide you through the process of accessing the Exchange Panel and adding new mailboxes.

Note: This article is for Exchange 2016 customers. If you are on our Exchange 2013 platform, please see this article instead.


Accessing the Exchange Panel

Log in to the Mailprotector Console and click the “Domains” link located either at the top of the page or on the right hand side of the page.



From the "Domains" page click on the domain name you wish to manage. he-step1-fig2.png


Then, from the domains "Main" page, select "Users" from the right navigation.


From the "Users" page click the “Manage Exchange" button found in the toolbar at the top of the page.



The Manage Exchange button will log you in to your Exchange panel where you will enter all Mailboxes, Contacts, Distribution Lists, alias, and public folder data. You will want to make sure all mail-enabled addresses are entered here prior to changing your MX records.


Changing the Mailbox Password

 To change the password, begin by checking the check box next to the user who's password you would like to reset.

Then, from the Modify Menu, select Change Login.


You will be presented with the reset password window.  Enter the new password, and click "Yes."


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