Step 4: Post-provisioning Steps for Improving Security

Congratulations!  Once you have completed Step 3 (Changing your DNS/MX records), you have essentially turned Mailprotector security on for your organization. We are now scanning and delivering the good email to your mail server.

Next Steps:

  1. Monitor Quarantine - We suggest you monitor your users' quarantine close for the first couple of weeks.  Mailprotector is tuned to work "out of the box," but you will want to verify that email that might be considered 'gray spam' (junk for some, needed for others) is not missing from your inbox. In the rare case a false positive is experienced, you can set an allow rule to permit all future correspondence from that sender to deliver (regardless of score).  Information regarding User Quarantine
  2. Configure Outbound Security through Mailprotector - Basic outbound is provided as a component of CloudFilter email security. SafeSend icon-ext-url.pngoffers enhanced outbound functionality including, Compliance Footers, Content/Policy controls, Outbound quarantines, and SecureCircle icon-ext-url.pngfor enforced outbound TLS encryption. The provisioning for basic and enhanced outbound (SafeSend) is the same, and you can find information on configuring outbound security here.
  3. Lock down Mail Server to only accept from Mailprotector - Once you have given DNS time to propagate completely, meaning no further MX record queries will resolve directly to your mail server, we recommend that you restrict SMTP port 25 access to only allow from Mailprotector IP ranges.icon-ext-url.png This restriction can be entered at the firewall and/or the mail server itself.
  4. Check out your Mailprotector management console for a summary view of stats - You will find a summary view for your partner account as well as the ability to drill-down to domain specific stats. The Main page will display the last 30 days summary (Fig. 1) of both inbound and outbound email.

    Figure 1Fig. 1

  5. Check the status button/utility for your domain and user groups - The status button will display on the Main page/tab of your Domain and User Group pages. This button will give you a summary view and live check of your current MX records as well as an SMTP connection check from Mailprotector delivery ranges and the ability to connect to your mail server from outside Mailprotector networks. If the status button is green (Fig. 2), then all three tests are good. If red (Fig. 3), one or more items need attention. Just click on the box for a detail list.

    Figure 2
    Fig. 2

    Figure 3
    Fig . 3
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