Why do i need an SRV record?
With no SRV record in place, many features of Outlook will not function correctly, including:
- Autodiscovery of server settings on account setup
- shared calendars
- shared contacts
- Out of Office notifications
- Push notifications to mobile devices
How can i check my SRV record?
Our Console features a domain status check, which will confirm that your domain is configured correctly. It will check a number of items, including your SRV record. When you log into the Mailprotector Console, you will see either a green or red status box. Clicking on this box will show your current DNS settings, as well as any recommended corrections.
How can i alter my SRV record?
This KB article will go into further detail on configuring or updating your SRV record.